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Sunday, August 05, 2007 8:36 PM

Great Posts from Steve on the State of Social Networking

Microcommunities? Well, of course. And a lot more too. We're just scratching the surface of social networking -- the absolute tip of the proverbial iceberg. http://hubmagazine.com/?p=200 And it's becoming clear we've reached a significant...
Posted by Bob
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Thursday, July 26, 2007 8:51 AM

Integration first? Maybe -- but is your homework done?

Recently I found myself wondering about a comment from Sean discussing the order in which an organization should implement web 2.0 features . Sean's answer was this: "So, what’s the answer? Simple ( simple to say, not do ). The answer is none...
Posted by Bob
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Tuesday, April 24, 2007 6:15 PM

Social Networking Core Tenets -- KPIs

My new organization uses these terms. We didn't. We used some others, but the end game is the same. Just to be clear, tenets call out what we value (though not necessarily why), and the KPI's (key performance indicators) are intended to help us...
Posted by Bob
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Monday, April 16, 2007 4:45 PM

The tools of flow and the value of community

This article describes the value of the next generation of Microsoft community investments to the customer. Actually it does so three times: short, medium, and large. Short and sweet answer: In the experience of most people, the internet makes available...
Posted by Bob
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Sunday, March 04, 2007 11:59 AM

Just a little more on "What is Community"

I can't help myself. I'm bent on doing my utmost to come to some agreement on the meaning of terms under discussion. It's become top-of-mind for me recently because my group has been part of a general reorganization and the slow process of understanding...
Posted by Bob
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Tuesday, February 20, 2007 9:55 PM

In case you haven't seen this...

People have said this is why the do what they do. I'm one of them. In case this doesn't show, follow the link. I'm having some config issues... http://www.youtube.com/watch?v=6gmP4nk0EOE
Posted by Bob
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Thursday, October 12, 2006 9:23 PM

Internet as social space -- how should that affect corporate communications strategy? Part 1.

It should go without saying -- but I'll make it clear anyway -- that the views expressed herein are exclusively my own. If my boss should see this, or his boss (or heaven forbid his boss), please consider this in the spirit in which it is offered. And...
Posted by Bob
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