Coming soon: experiments in online resume formatting.

Select this link to download a copy.

Email, work: bobreb@microsoft.com      
Email, personal: bob@processofchange.com

Summary:
18-years of innovation. Product management, product planning, creative team management.  Focus on social software system design and program development.

Objective:
Another 18-years of innovation. New products, new services, bringing people together, serving new markets. Care and feeding of a relentless startup mentality.

• New Product Development
• Integration of Social Software Principles to Existing Products/Services
• Community Engagement -- Interaction and Support
• Knowledge/Information Management, Learning Scenarios (on both sides of the firewall)

Responsible for strategy development and tactical execution of social computing initiatives in support of one of Microsoft's latest generation online services: OfficeLive Workspace.  In the coming year I will deliver a unique, re-visioned, customer workflow leveraging a raft of contemporary social computing concepts and technologies. This will involve user experience design, development of specifications, and project management. Concurrently, I am defining an external communications strategy leveraging social computing principles. Along with more effective communication, the approach is designed to promote understanding of social computing principles in-house and thereby increase our ability to innovate in that regard. A complementary, internal communications program, is also planned.

Managed product planning, product management for Microsoft.com Communities Technologies Team. Detailed a customer focused, innovative community strategy building on top of the latest generation of internet social solutions. Evangelized the services across Microsoft product and marketing groups, the international subs, and in a variety of public forums. Led to a Microsoft’s social bookmarking service, new web 2.0 recognition and reward systems, and the creative redesign of forum and blogging solutions.

Responsible for defining and managing broad customer engagement programs. Managed multiple vendors to produce “The Working Network” -- dedicated to “Better Living Through RSS”. Led development of the “OPML-o-mater” from conception through deployment. Successful use of the new internet “social” in support of WOM awareness campaigns. Provided guidance to product team community leads.

Brought Microsoft Voice Command to market. Developed the product concept, designed and sold the business plan, contributed to feature planning, negotiated agreements with mobile operators and major OEMs for product redistribution and joint sales. Voice Command was the first mobile retail application from Microsoft. It was rated 4.5 out of 5 by consumers and generated over 200 million PR impressions in the first six months. It is still sold in retail and is available to OEMs as part of the embedded OS offerings.

Created an end-to-end industry telematics solution -- Car.Net. Negotiated go-to-market partnerships with major industry integrators and service providers. Defined and detailed effective and timely messaging and orchestrated delivery of same. Managed the development of a multi-tiered, phased, solutions architecture. Managed event planning team, video production vendor team, and business development team.

Managed concurrent multivendor research and service development projects. Conceived, designed, and delivered a series of innovative software products and services integrating partner programs including situational readiness and business value assessment offerings. Supported field marketing and sales readiness programs delivering a series of audio and video training programs. Managed and contributed to all aspects of creative and production. Drove cross-group consensus around project objectives, managed v-teams, created and managed international customer councils at the CIO level to expose customers requirements.

Managed the Enterprise Briefing Center evangelist team delivering 2000 executive level briefings per year. Developed new program and session types to reach customer satisfaction goals. Implemented new briefing center management programs. Personally delivered executive level sessions at every major venue world-wide in every capacity: keynote, MC, panel moderator, panelist, and session level. Initiated field engagement and product feedback program.

Provided technical support to sales initiatives. Successful account activities included Office of the President, NASA, Treasury, DOA, VA, and more. Developed prototype solutions. Set up and managed customer site beta programs. Created, hosted, and otherwise supported a variety of local technical user groups.

Managed a development team. Initiated OO design and development processes. Developed an early version "office metaphor" UI. Introduced modular system design principles. Led JAD sessions. Wrote technical plan and technical management sections of federal government proposals. Conducted business process redesign activities at a variety of government agencies.

Developed database applications, custom office applications, and integrated them with COTS apps. Assembled, tested, installed, and supported early PC hardware. Designed and implemented networking solutions. Designed and delivered customer software training programs.

Happily married with children. Local winner of the "Best Dad" award three years running.

Spare hours filled with a combination of fitness activities and study. Favorite activities include hiking, climbing, snow-boarding, scuba, fly fishing, and chasing my family around -- sometimes in combination. I also have a pretty fair pool game and have been described as a gym rat. Favorite subjects vary but include emergence and dynamic systems, evolution, cognitive and social psychology, urban design patterns, and an interdisciplinary pursuit of the underpinnings of creativity. I also dabble in a variety web development technologies.

 I'm secretary of my local homeowner's association and maintain a community web site in support of the neighborhood.

Telephone (Cell) 206-250-6149

Other ways to find me:

MSN IM: bobreb_ms@msn.com

Facebook: Robert Rebholz

My website: http://processofchange.com/

LinkedIn: http://www.linkedin.com/profile?viewProfile=&key=748569